CMMI - Capability Maturity Model Integration

Capability Maturity Model Integration (CMMI v1.3) from the CMMI Institute is a collection and categorization of Industry Best practices for organizations involved in Acquisition from suppliers, Development of Products and providing superior Services

CMMI is currently available in 3 constellations
  • CMMI for Acquisition v1.3
  • CMMI for Development v1.3
  • CMMI for Services v1.3
Organizations benefit immensely by implementing CMMI leading to demonstrable
  • Reductions in delays, budgets, defects, cycle times
  • Increase in productivity, profitability, employee & customer delight
CMMI Appraisals result in (based on the process implementation status)
  • Maturity Level rating from 1 to 5 for the companies and
  • Capability Level rating from 0 to 5 to the individual process areas

ISO 9001 – Quality Management System

ISO 9001: 2015 is the Certification for Quality Management System (QMS) and suitable for all types of Companies and Establishments.

ISO 9001 focusses on Customer Satisfaction to offer products and services of consistently good quality.

The current version of the ISO 9001 focusses more on Performance through a combination of process approach using Risk-based practices and using the Plan-Do-Check-Act framework across the company.

ISO 20000 – IT Service Management System

ISO 20000:2011 is meant for establishing Service Management Systems. It helps to Strategize, Plan, Define, Establish, Deploy, Implement, Operate, Monitor and Control, Sustain and Improve the Service management system.

ISO 20000 helps organizations to offer Services to customers through effective implementation of the controls related to Service Delivery, Resolution, Control and Relationship Processes.

The implementation of ISO 20000 will lead to implementing processes for Capacity and Availability, Service Level Management, Information Security, Incident and Problem Management, Release, Configuration and Change Management, Business Relationship and Supplier Management.

ITIL Certifications are currently available only as Individual certifications and the ISO 20000 certification can be at large, equated to the ITIL certification for the organization.

ISO 22301 – Business Continuity Management System

ISO 22301:2012 is meant for establishing Business Continuity Management System.

It helps to Strategize, Plan, Define, Establish, Deploy, Implement, Operate, Monitor and Control, Sustain and Improve the ability of the company to prepare, prevent, reduce the impact or likelihood, respond and recover from disruptive incidents (disasters).

ISO 27001 & ISO 27017 – Information Security Management & Cloud Security

ISO 27001 and 27017 help companies to secure the information assets which includes People, Processes and IT Systems by application of a Risk Assessment framework

By implementing an Information Security Management System, companies can protect and ensure the safety of their Information assets which most often are a contractual obligation to their end customers.

Implementing a ISO 27001 System will involve an initial Risk assessment, establishing a Statement of Applicability (SOA), defining and deploying Info Security Policies and Procedures and periodic risk assessments to confirm the elimination or reduction of the identified risks.

ITIL (IT Infrastructure Library)

ITIL is meant for establishing Service Management Systems. It helps to Strategize, Plan, Define, Establish, Deploy, Implement, Operate, Monitor and Control, Sustain and Improve the Service management system.

ITIL helps organizations to offer Services to customers through effective implementation of the controls related to Service Delivery, Resolution, Control and Relationship Processes.

The implementation of ITIL will lead to implementing processes for Capacity and Availability, Service Level Management, Information Security, Incident and Problem Management, Release, Configuration and Change Management, Business Relationship and Supplier Management.

ITIL Certifications are currently available only as Individual certifications and the ISO 20000 certification can be at large, equated to the ITIL certification for the organization.

Project Management – PMP

The Project Management Professional (PMP)® from Project Management Institute (PMI) is an highly recognized certification for project managers.

PMP involves 5 Process Groups of Initiating, Planning, Executing, Monitoring & Controlling and Closing.

These Process Groups are mapped to 10 Knowledge Areas of Integration, Scope, Time, Cost, Quality, Human Resources, Communication, Risk, Procurement and Stakeholder Management.

PMP is truly global since PMPs work in almost all countries and all industries.

PMP certifications benefit companies with globally recognized Project Managers, leading to client confidence, competitive advantage and most importantly their ability to complete projects on time, within budgets with best quality.

Individuals benefit from increased opportunities and higher earning potential.

At CLEAR STEPS, we offer public and customized in-house training to lead professionals and organizations through Project Management Professional certifications

Project Management – Agile SCRUM

Agile Scrum is a highly effective framework for completing complex projects.Agile Scrum focuses on delivering value and thereby frequent releases to customers,by combining iterative and incremental software development methodology.

With distinct roles like the Product Owner and Scrum Master, Scrum teams work towards
  • Transforming Product Backlog or customer requirements by
  • Prioritizing into Sprint Backlogs through one or more Sprints or Iterations
  • Involving highly self-organized and productive Scrum Teams
  • Delivering frequent, potentially shippable product increment
  • Conducting Reviews and Retrospectives to confirm the product and processes

Since Agile Scrum is a revolutionary method to deliver projects, the Agile implementations in organizations require sweeping changes and transformation, involving training and coaching the Agile Scrum teams.

At CLEAR STEPS, we offer a range of services from training, consulting and coaching to implement highly effective and beneficial Agile Scrum practices

Six Sigma

Six Sigma is a Management strategy to statistically and continually improve the Quality of products and services and the related business processes

Six Sigma techniques such as DMAIC, DMAIV, DFSS leads to business processes that are Agile, Lean and highly effective that provide higher levels of Customer satisfaction, stakeholder returns and impressive ROI.

At CLEAR STEPS, we offer a range of services for

  • Advisory services for implementing LEAN and Six Sigma processes
  • Training professionals for Six Sigma Green Belt and Black Belt.